After receiving new inspection results from SkySpecs, many of our customers move straight into the damage review process to understand the identified defects. Performing this post-inspection review is a critical step in the damage evaluation workflow as it ensures that you're familiar with all the damage at your sites and understand the risk associated with each of the blades in your fleet.
To assist with this process, we've developed the damage confirmation workflow in Horizon, which helps you keep track of the damage review process. Using this workflow, you are able to:
- Track which damages have been reviewed
- Know whether the damage categorization and severity has been confirmed for specific damages
- Know which damages still require review
The following sections explain how to best utilize this workflow in your post-inspection review process.
Workflow for using Damage Confirmation:
Knowing which damages you've reviewed, and which ones you haven't, can be challenging - particularly as the number of inspections and damages grows over time. Sometimes tasks get created for damages, which makes it clear that you've seen that damage and have a plan to take action on it.
But what about all of the other damages in the damage list?
- Which damages have you already seen, and decided no repair is needed?
- Which damages have you already seen, but have not made a decision on whether a repair is needed?
- Which damages have you decided you concur (or want to make an edit on) on the Severity?
- Which damages have you not seen yet?
The damage confirmation action, which can be found by clicking the expanded view on any damage in a damage list, was created to address this issue.
The Confirm Damage button can also be accessed via the damage's full screen view, under the actions drop down:
How it works:
1. A new inspection is released to Horizon by the SkySpecs team with a fresh batch of damages, which appear in the damage list (below). At that point, all of those damages are unconfirmed:
2. The user reviews each of their damages from the new inspection and makes two decisions:
- Do they agree with this damage categorization?
- Yes - They can select the Confirm Damage button which records the fact that this damage has been reviewed and that the damage categorization has been confirmed.
- No - They can edit the damage Severity and Type and, now that they agree with the categorization, they can select the Confirm Damage button.
- In either step, selecting the Confirm Damage button denotes that this damage has been reviewed and they agree with the current categorization.
- Does this damage require a follow-up action such as a repair or follow-up inspection?
- Action Required - After the damage has been confirmed, if action is required, the user can create a follow up task for that damage.
- No Action Required - If no action is required, the damage can remain confirmed but with no associated task. This signifies that the damage has been reviewed but no follow-up action was required or planned.
If you'd like more information about the damage investigation process and tools you can use in Horizon to facilitate this, check out this support article for more information: Horizon Damage Investigation Workflows.
Identifying which damages have been reviewed:
At the top of the damage list, there are three filters that can be selected to view:
- 'All' filter: All damages, confirmed and unconfirmed
- 'Confirmed' filter: Only confirmed damages
- 'Unconfirmed' filter: Only unconfirmed damages
As a Blade Engineer or user reviewing damages, starting your damage review process after the latest round of inspection, starting on the Unconfirmed list will provide all the damages that still require review.
Once a user selects the Confirm Damage button, that damage will be represented in the Confirmed list.
Additionally, if looking in the All or Confirmed damage lists, there is a green checkbox icon next to the Damage ID that denotes this damage has been confirmed.
Finally, if a decision has yet to be made about that damage, the user can leave it unconfirmed, which keeps the damage in the Unconfirmed tab - keeping it grouped with damages for which the review has not yet been finalized.
Using the Damage Confirmation workflow can help streamline the damage review process and make sure all user in Horizon understand the status of the damage in the review process. Using these actions will allow you to bookmark which damages have been reviewed and which damages are still pending.
Should you have any additional questions on the use of the Damage Confirmation workflow or how it can be used within your organization, please don't hesitate to reach out to the SkySpecs support team via email at email@example.com.