As a Horizon user, you may be interested in creating tasks for specific damages. While advanced task management and repair planning using Work Orders requires a subscription service, task creation functionality for individual damages is available to all Horizon customer organizations regardless of subscription status.
The ability of individual users to create tasks, however, depends on the permission level set for their user account within the customer organization. The only user permission that enables a user to create and delete tasks is the Editor role. The Collaborator, Read-Only, and Site-Manager user roles do not have the ability to create or delete tasks for damages.
Appearance of Horizon for Collaborator, Read-Only and Site Manager Users
In Horizon, each damage in the Inspections module has a thumbnail expansion option. This shows a small image and damage characteristics, as well as the option to view details for a damage. This is shown in the image below with a green box. These user permissions do not have the ability to create tasks.
Appearance of Horizon for Editor Users
As can be seen for the Horizon Editor Users, in addition to the view details option for other users, there is the option to add a task for each damage as well as confirm or delete the damage.
Below the entire damage thumbnail is displayed with the green box showing the dropdown for task creation options: repair and inspect.
If you find yourself in need of needing greater permission levels for your user, please speak with your organization's account manager about receiving approval. Editors have permission for a variety of functions within the account beyond task creation, including but not limited to damage creation and deletion, damage characteristic editing, etc.
Once our support team receives confirmation of this approval, we can set up your user to have the required permissions. Please reach out to your account representative at SkySpecs or contact firstname.lastname@example.org with details of this permissions request and approval.