Inspection Process Overview - North America

North America Inspection Process Overview PDF

EMEA Inspection Process Overview PDF

Offshore EMEA Inspection Process Over PDF

A high-level overview of the inspection process

Customer Success:
• Campaign kick-off call 1 month before your first inspection
• Your assigned Customer Success Manager is:
Tia Kruse
Phone: (734) 904-6174
teresa.kruse@skyspecs.com

Pilot Expectations

1. First and foremost, they are following all safety protocols and procedures set up by your company as well as ours
2. Their job is to ensure a successful flight:
   1. Safe flight
   2. Flying the towers we are commissioned to fly
   3. Capturing the full length of the blade including all four sides of all three blades
3. Pilots will be conducting inspections, not performing analysis of damages Analysis of the blade will be done by SkySpecs Engineers once inspections are completed.
4. Standard Operating hours are Mon - Sun 1hr after sunrise, 1hr before sunset

Change of Scope:

What to expect if you would like to add or reduce turbines from the original inspection scope

Increase of Scope:

1. Send request to support@skyspecs.com with site name and number of turbines that you wish to add
2. The PO will need to be adjusted if funds do not cover requested increase in turbines
3. If the scope change is more than 10 turbines, this is subject to availability, a return visit may be required
   1. Return to site fee: $2000 plus price per turbine

Decrease of Scope:

1. Applies if the decrease is more than 10 turbines or greater than 10% of the original scope
2. Request to decrease more than 10 turbines or 10% must be submitted in writing to support@skyspecs.com

Analysis and Annotations

1. Pilots review images nightly for clarity - if there is an issue with any of the inspections performed, the pilot will refly the turbine in question the next day to ensure high quality data
2. Data collected will go through our 3-step QC process (see chart below)
3. Our QC process takes approximately 7-10 business days to complete once our pilots leave your site
4. Our support team will send you an email that indicates all of your data is available and in our Horizon tool
5. Contact support@skyspecs.com with any additional questions